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Kia is, together with its sister brand Hyundai, the fifth-largest automotive company in the world. Since its foundation in 1944, Kia has been a significant player in the booming automotive industry, not only in South Korea but worldwide. People drive KIA cars in about 180 countries.

At Kia, the best and brightest employees contribute their different perspectives and knowledge to innovative and creative mobility solutions. The company fully supports its workers through policies that outline clear goals that include a free and creative working environment. We offer all-out support to realize a creative corporate culture, one in which people can lead a happy work-life balance.


We are currently looking for a Parts & Accessories Manager in Milan.


The Parts & Accessories Manager, reporting to the AS Business Sr Manager, will take care of the following tasks:


Commercial Programs

  • Develop commercial actions to sell and promote Kia current and new products, and develop new sales channels according to changing business environment, to achieve targeted objectives.
  • Specific focus on: Genuine parts, genuine accessories, parts for old vehicles, EV related business, oil, wholesales.
  • Develop network incentive programs, to ensure Dealer engagement, according to business plan defined budget.
  • Ensure parts availability with relevant suppliers.
  • Develop and maintain relationships with external suppliers to ensure compliance with the contract and service level agreements.
  • Review and advise on local specific adaptation of Kia policies and their implementation to support business objectives and achieve service improvement. Develop Parts and accessories programs accordingly.
  • Results monitoring: precise, complete, on time reports.


 

Planning & Analysis

In cooperation with Planning & Analysis owner

  • Define, propose, implement an annual business plan to achieve targeted objectives, in line with overall strategy.
  • Monitor, review and update sales forecasts in a timely manner and according to business needs, making tactical adjustments where necessary and producing regular reports for Kia management and Kia Europe.
  • Define individual dealers’ objectives in line with Parts and Accessories sales plan and supervise network activities to enable dealers to maximize their performance (communication, systems set-up, parts availability, monitor performance vs targets).
  • Monitor sales trends, sales volumes, dealers’ performance and Parts & Accessories campaigns impact on P&L.
  • Ensure the accurate and timely payment of dealer incentives and bonuses, within assigned objectives, monitor suppliers bonus contribution.
  • Oversee the administration of purchase orders and suppliers invoices, to ensure accurate and timely payment.
  • Supervise sales analysis and reporting within the team.
  • Results monitoring: precise, complete, on time reports.


 

Pricing

In cooperation with P&A Pricing owner.

Guarantee Kia profit and product competitiveness through products’ appropriate price positioning. Manage categorization and monitoring of competitors pricing choices, Dealers’ discounts, and overall price structure, in cooperation with Parts & Accessories Pricing specialist. Ensure warranty costs related to parts profit are under control.

 

 

Network support

  • Ensure Dealer’s prompt support through the available channels.
  • Ensure proper level of stock at Dealer, with replenishment system implementation, initial stock definition, scrapping policies management.
  • Support Training Dept in developing specific parts training, or directly organize network trainings.

 

 

Customer Satisfaction

In cooperation with Supplier’s referent Owner

Support Service Dept and Network in solving critical back orders or missing parts cases, cooperating with suppliers.

 

 

Team contribution

Support and motivate Parts & Accessories Team members, to ensure the best team performance and a good work environment.

Cooperate with Ownership Experience Team overall, Sales and Product teams, and all Kia’s Partners referents.


What we are looking for

The ideal candidate has at least 5 years of experience in Automotive Aftersales function and preferably from 1 to 3 years of experience in Parts area.


Education:

University degree, pref. Economics, Engineering, Marketing


Skills:

  • English: fluent, spoken and written
  • Italian: fluent, spoken and written
  • Good numbers literacy and understanding
  • Excellent commercial and negotiation skills
  • MS-office proficient


The position will be based in Milan and we offer a permanent contract.

The offer is addressed to people of both genders in compliance with Legislative Decree n. 198/2006.

The interested candidates should send a detailed resume providing explicit authorisation of Personal Data Treatment (GDPR - Regulation EU 679/2016). We also recommend to mention whether a work permit/visa to live and work in the country of recruitment is required.


 

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